Help & FAQ
Each lot has its own online inventory. Shop combined inventory on apolloauto.us, Simi Valley (Ventura County), or El Monte (LA County). You can also call or text Tim at (805) 404-3873 and tell him what you are looking for.
They are two separate locations with different phone numbers, but share the same inventory. If you see a car you're interested in, let Tim know which location is more convenient and we'll do our best to have it there for you.
Call or text (805) 404-3873 with the vehicle name, or send Tim a message on our website. If the car is at El Monte, you can also call (626) 215-0440. He usually replies the same day.
No. We use transparent pricing with no add-on or hidden fees. You will know what you are paying before you sign anything.
Yes. Many buyers drive in from across Ventura County, LA County, and beyond. Call first to confirm the vehicle is available and we'll help you plan your visit to Simi Valley or El Monte.
Yes. We work with good credit, low scores, first-time buyers, past repossession, bankruptcy, and more. Most customers who apply with us get financed. Tim explains your options in plain English before you commit.
Yes. First-time buyers are welcome. We will help you understand what you may qualify for and what your monthly payment could look like.
Yes. You can submit a credit application online before you visit. No obligation and no pressure. If you're making a long drive from Ventura or LA County, knowing your financing details ahead of time means you arrive with a clear picture: estimated monthly payment, rate, and what you can spend. No surprises at the table. You can also call or message Tim directly and he will walk you through your options in plain English before you commit to anything.
Often the same day once we have your information. Bring ID and proof of income if you're financing. See our guide on what to bring when buying a used car.
In many cases, yes. Talk to Tim about your pre-approval or credit union loan before you visit so we can coordinate paperwork correctly.
When you finance through one of our lending partners, on-time payments may help build your credit over time. Ask Tim which program you qualify for.
Yes. Trade-ins are welcome and can help with your down payment. Mention your current vehicle when you call, text, or message us.
Yes. Tim sells extended warranties for many used cars already on the road, including cars you did not buy from Apollo Auto. That is separate from the as-is or dealer warranty on the Buyer's Guide when you buy a car from us.
No. We quote many cars already on the road. It depends on the year, miles, and condition. Tim will tell you straight if we can do it.
Use the quote form on our warranty page. Enter your year, make, model, and mileage. Or call us at (805) 404-3873 (Simi Valley) or (626) 215-0440 (El Monte). Tim will go over what is covered before you sign anything.
The Buyer's Guide on the window says if the car is sold as-is or with a dealer warranty. Some cars still have factory coverage left. Tim will tell you what applies to the car you are looking at. You can also preview paperwork in our forms library.
Call or text the location you want to visit, or message Tim online. Tell us which vehicle interests you and when works for you.
Bring a valid driver's license. If you are financing, bring proof of income or employment and proof of residence. Insurance info helps if you have it. Not sure what applies to your situation? Call Tim first.
You can start online or by phone. Most buyers come in for a test drive and to sign paperwork, but reach out first and we will work out what makes sense for you.
No. Apollo Auto is not a buy here pay here lot, and we do not carry the loan ourselves. Your application goes to real banks and credit unions, so you make payments to a normal lender and can build credit history. We finance all credit types, and you can apply with an SSN or an ITIN.
